We’re here to help and value your feedback! Whether you have a question, a suggestion, or need support with your account, we want to hear from you. Your experience on TestyAds is our top priority.
Our Official Support Channel
For the fastest and most direct support, please contact us via our official Telegram channel. Our support team is available to assist you with any issues you may encounter.
Primary Contact Method:
Telegram: @TestyAds
Before You Contact Us
To help us assist you more efficiently, please consider the following:
- For Policy Questions: If you have questions about our rules, why an ad was removed, or what is allowed, please first review our Terms and Conditions and Privacy Policy pages.
- For Billing Inquiries: If you have a question about a payment or a package you purchased, please have your transaction details ready.
- For Technical Issues: If you are experiencing a technical problem, please be as specific as possible.
How to Write an Effective Support Request
When you message us on Telegram, please include the following information to help us resolve your issue faster:
- Your TestyAds Username: This is essential for us to find your account.
- A Clear Description of the Issue: Explain the problem in as much detail as possible. What were you trying to do? What went wrong?
- Relevant Links: If your issue is related to a specific ad, please provide a link to that ad.
- Screenshots: A picture is worth a thousand words. If you can, please send a screenshot of the error or issue.
Response Time
We aim to respond to all inquiries as quickly as possible, typically within 24-48 hours. We appreciate your patience.
Thank you for being a part of the TestyAds community!
